Yumeetly Pricing Policy

Yumeetly is sold in three tiers plus an optional add-on. Each tier's included features and limits are listed below. Region-specific list prices are shown live on the pricing page and reflect the buyer's detected currency.

Optional physical NFC cards are sold as a one-off line item, separate from any tier. List price is US$30 per card. Shipping and applicable taxes are added at checkout. Orders are fulfilled by Yumeetly directly; transit times depend on your destination country. Cards remain functional even if your Yumeetly account is later downgraded to Free, subject to the Free-tier limits above.

Counters are computed from your live workspace data and are visible to you inside the admin dashboard (per-workspace usage panel). We do not pre-aggregate to a separate table — what you see is what we count.

• Taps: every ProfileEvent row in your workspace, regardless of source. We do not exclude bot traffic from the counter; if you suspect inflated counts due to bot abuse, contact support and we will investigate.
• Bookings: every Booking row across all your meeting types, regardless of whether the visitor later cancelled or rescheduled.
• Smart Card 6-month free window: measured from the created_at of the oldest Smart Card in your workspace. The clock does not reset if you delete and re-create a card.
• Smart Card count: live count of non-archived Smart Cards in your workspace.

You can upgrade from Free to Pro at any time from your dashboard; the new tier is available immediately. Downgrades from Pro to Free apply at the end of your current billing cycle; we do not pro-rate downgrade refunds.

Refunds for paid plans are handled by the payment rail you originally paid through (Stripe, Razorpay, Apple, Google). For web payments (Stripe / Razorpay) we will pro-rate the unused period when the cancellation is initiated by you within 30 days of the most recent payment. For Apple App Store and Google Play subscriptions, you must request the refund through the relevant platform's refund flow — Yumeetly cannot refund those rails server-side.

Physical card orders are refundable in full only if the card has not yet been shipped. Once shipped, the order is non-refundable.

Plan limits exist to keep the service available for everyone. We may:

• Throttle or temporarily lock an account that creates obvious bot-driven traffic, signs in from compromised credentials, sends abusive volume, or exploits the AI features beyond reasonable per-user limits.
• Disable an account permanently for serious or repeated violations of these terms, our Terms of Service, or applicable law.
• Delete an account's data after a continuous inactivity period of 24 months on the Free tier, with a 30-day prior email notice to the address of record.

We log all account actions taken by the Yumeetly operator team to an audit trail and can supply you with the relevant entries on request.

Prices on the pricing page are detected from your country and shown in your local currency where supported (USD, GBP, EUR, INR, SGD, AUD, CAD, AED, ZAR, plus a handful of regional variants). For currencies we don't price natively we convert from USD using the rate refreshed daily. Where required by local tax law (UK VAT, EU VAT, Indian GST, etc.) the tax is added at checkout; otherwise the displayed price is the total you pay.

We — Innotechwise Pvt Ltd, operator of Yumeetly — reserve the right at our sole discretion to change, modify, update, delete, amend, replace, or introduce new pricing policies, tier inclusions, limits, durations, add-ons, payment methods, and related commercial terms at any time.

Where a change is material to an existing paying customer — including a price increase, a reduction in included entitlements, the introduction of a new cap, the discontinuation of a feature you actively use, or the introduction of an entirely new policy that changes your commercial relationship with us — we will give at least 30 days' prior notice by email to the address of record before the change takes effect. During the notice window you may cancel before the change applies; we will refund any pre-paid period beyond the cancellation date on a pro-rata basis for the payment rails we control (Stripe / Razorpay).

Non-material changes (typographic corrections, clarifying language, the addition of a new tier that doesn't affect your existing one, the addition of an optional add-on) may be applied without the 30-day notice but will always be reflected on this page with a refreshed effective date.

For Free-tier users, the 30-day notice is given best-effort to the email address on file but is not a binding commitment, given the no-cost nature of the relationship.

Questions about this policy or any of its application to your account go to hello@yumeetly.com. Operator-team actions are visible to you in the admin Audit log; we'll also surface the human reasoning behind any action affecting your account on request.